Warranty Returns

If you need to return or replace an AC Global product, please follow the instruction below:

  • Contact us to troubleshoot the device and assign a case number. After thorough troubleshooting and if your product is under AC Global’s warranty, contact customer service to obtain a RETURN Number at support@acglobalsystems.com or by calling 1-877-364-2333
  • Complete the form
  • Ship the form and ONLY products that are determined to be in need of repair to:
  • AC Global Systems, Inc. Returns
    111 Walnut Ave. Suite 2
    Mansfield, TX, 76063


  • Before returning product(s), you must obtain a RETURN Number from Customer Service.
  • A RETURN Number will only be issued for products that are under warranty.
  • The customer is responsible for shipping charges to AC Global Systems, Inc. Returns.


TOLL-FREE SUPPORT 1-877.364-2333